Ordering is easy & risk free!
At Monsta Surf, we want our customers to be stoked on life!
So if you receive any item that you are not happy with, return it to us within 30 days in the same condition that you received it. You can exchange it or receive a refund.
You are required to pay for the return postage for refunds and exchanges. However, if your item is faulty, your return postage will be refunded. All exchanged size items will be shipped back to you for free.
Monsta Surf Returns
C/o Bulk Transport
47 Industrial Drive
Lilydale, VIC 3134
Returns: Include a note about whether you need a refund or exchange.
Faulty Item Returns
Faulty items can either be replaced or refunded.
We aim to have your item back to you as soon as possible and will keep you informed.
Return Terms and Conditions
All items returned for refund or exchange must be returned in the original condition with tags attached. If items are not returned in their original condition, they may not be accepted for return.
Discount offers will apply when an item is being exchanged.
For enquiries, call Sean on 0430 177 166